Service 04 / Bilenki Studio

Integrated Business Website

A customer-facing website connected to a more involved intake or scheduling workflow.

Best for

A business that needs inquiries to arrive with useful context and reach the right person, calendar, CRM, or spreadsheet.

Core site plus forms, routing, calendars, or integrations

Illustrative concept / Design & renovation

Common Ground

From a thoughtful first look to a useful project brief.

Conditional intake connects to supported calendars, CRM, or spreadsheets. Scope and supported connections are confirmed in discovery.

Fictional business and sample workflow. This is not client work or evidence of commercial results.

Interactive example / Routed project intake

Illustrative exercise with sample data. These controls demonstrate the workflow without creating real orders or bookings.

A useful brief. The right destination.

Choose a project and see how supported form routing could prepare the handoff.

Routing rules

Start with the project type.

Kitchen → renovation team.
Whole-home → design team.
Small update → project coordinator.

Illustrates supported intake and routing. Actual connections, permissions, and provider compatibility are confirmed in scope.

The work

What’s included.

  • Conditional estimate or intake forms
  • File uploads and email notifications
  • Multiple staff or service calendars
  • Booking notifications and intake routing
  • CRM or spreadsheet connection
  • Automated lead routing
  • Basic administrative workflows
  • Supported third-party connections

With every new build

  • Mobile-first design
  • Tested customer actions
  • Launch support
  • Clear written scope
  • 30-day defect correction
After launch

Integration Care

$79 Monthly

Required while managed

  • Everything included in Website Care
  • Monthly integration and notification testing
  • Basic connection and error review
  • One hour of minor work or troubleshooting monthly
  • Two-business-day initial response target

After project transfer: $85/hour with a one-hour minimum.

Response targets describe an initial response, not a guaranteed resolution time. The written scope defines covered work.

Your part

What we need from you.

The intake questions and routing rules, destination accounts, supported-provider access, notification recipients, and examples of the handoff your team needs.

Content, account access, and decisions needed for the project are agreed before work begins.

A clear boundary

Agree the work first.

Supported third-party connections and agreed administrative workflows. Provider compatibility, limits, subscriptions, and permission requirements are reviewed in discovery.

The written scope confirms pages, functionality, responsibilities, third-party costs, care requirements, schedule, plus final price before work begins.

Planning windows depend on the agreed scope, timely content, feedback, required access, plus third-party dependencies. The project schedule is confirmed in writing.