Custom Business System
A purpose-built operation when an existing provider cannot support the required rules.
A business with a specific operational rule that existing booking or management providers cannot handle well.
Core site plus custom booking, operations, data, or automation
Oak & Pine
Your availability. Your rules. One clear view.
A custom system can coordinate private-dining capacity and customer states when existing providers cannot support the rules.
Fictional business and sample workflow. This is not client work or evidence of commercial results.
Illustrative exercise with sample data. These controls demonstrate the workflow without creating real orders or bookings.
Make the business rule visible.
Test a private-dining request against an explicit capacity rule, then inspect the owner decision.
A seating holds 24 guests. Early seating already has 10; late seating has 20. A request is accepted only when the full group fits. Each test is independent.
14 spaces available.
Try 8 guests for early seating, then the same group for late seating to see the rule change the decision.
Illustrates custom capacity logic and customer states. Final business rules, recovery, and owner controls require a written scope.
What’s included.
- Custom booking and availability workflows
- Staff schedules, capacity, and booking rules
- Cancellation, rescheduling, and waitlist logic
- Custom orders or submissions
- Inventory and status management
- Private owner dashboard
- Database or spreadsheet synchronization
- Automated confirmations and reporting
- Workflow-specific connections and controls
With every new build
- Mobile-first design
- Tested customer actions
- Launch support
- Clear written scope
- 30-day defect correction
System Care
$199 Monthly
Six-month minimum
- Workflow, submission, and database monitoring
- Monthly end-to-end system testing
- Backup, recovery, security, and dependency oversight
- One hour of minor work monthly
- One-business-day initial response target
- Project transfer available after six months
After required care and project transfer: $110/hour with a two-hour minimum.
Response targets describe an initial response, not a guaranteed resolution time. The written scope defines covered work.
What we need from you.
Written business rules, staff roles, capacity or status definitions, sample non-sensitive data, exception scenarios, and someone who can review the owner workflow.
Content, account access, and decisions needed for the project are agreed before work begins.
Agree the work first.
For a narrowly scoped operational workflow. Expanded systems commonly range from $3,500 to $6,000+. Testing, recovery, and dependency planning are part of the agreed workflow. Sensitive or regulated data requires separate discovery.
The written scope confirms pages, functionality, responsibilities, third-party costs, care requirements, schedule, plus final price before work begins.
Planning windows depend on the agreed scope, timely content, feedback, required access, plus third-party dependencies. The project schedule is confirmed in writing.